B Loved Ethiopia

FAQs

How do I claim my pure charity account (so I can access my B Loved account)?

If you are new to use Pure Charity, once you have signed up for a B Loved sponsorship, a message is sent to your email asking you to claim your Pure Charity account. This email will prompt you to create a password and then will automatically log you into your Pure Charity account. From this point on, you can use your email and password to log in and out of Pure Charity to access your B Loved sponsorships.

To login into your Pure Charity account click here.

I am trying to create my account and it keeps telling me my email is taken. Help!

The reason you’re receiving the message “email is already taken” is because your email address is already being used. Select ‘Forgot Password’ on the login screen to trigger a password reset email.

To login with your new password and email address, click here.

How do I log in to access my sponsorships?

So you have signed up to sponsor a child, but you’re not 100% sure how to find it? No worries! Follow the directions below to see how you can find your sponsored kids.

Step 1: Login to your B Loved account: Click Here to Login
Step 2: Select 'Sponsorships' underneath the Activities tab.

How do I update my credit card?

Donating is made simple when you have a credit/debit card saved to your personal account. We work with a third-party site to make sure our site is SUPER secure. Go ahead and add or edit a card to make giving easy!

Step 1: Login to your B Loved account: Click Here to Login
Step 2: From your user dashboard, click ‘Payment Sources’ in the left-hand menu. From here you can edit the expiration date on an existing card or register a new card.

Step 3a: Edit the expiration date on an existing card. To edit an existing card simply select ‘Save my card info’ next to the card you want to edit, then update the expiration date and reenter the security code. Be sure to select for the new information to be saved.

Step 3b: Register a new card. To register a new card simply select ‘Register a new card’, then enter the new card information. Don’t forget to check 'Yes make this my primary card' to ensure this is the card that will be charged going forward. Also, be sure to select 'Save my card info' for the new information to be saved.

Your card is updated, but now it’s time to resume your donation(s).
Step 4: Resume your donation(s) if they have failed
a. Select ‘Sponsorships’ in the left-hand menu
b. Select ‘Sponsorships’ in the horizontal menu
c. Select ‘Resume’ next to the sponsorship you want to edit

Your B Loved sponsorship should now be updated!

How do I update my information, like email and address?

So you have signed up to sponsor a child, but you’re not 100% sure how to find it? No worries! Follow the directions below to see how you can find your sponsored kids.

Step 1: Login to your B Loved account: Click Here to Login
Step 2: From your user dashboard, click ‘Edit Profile’ in the left-hand menu. From here you can edit your personal information.

Step 3: From here you can edit and update your Name, Email, Address, and other personal details. Be sure to click 'Update Profile' at the bottom of the page when you are done to make sure your changes save.

When is my monthly contribution charged?

Your recurring donation will be charged on the day you set up the recurring donation. If you would like to change your scheduled recurring date, please follow the steps below.

Step 1: Login to your B Loved account: Click Here to Login
Step 2: Click on the 'Donations' tab on the left.

Step 3: Select 'Recurring Credit Card Donations' then select on 'Edit' for the child which you would like to modify donations for.

Step 4: You will then be able to change donation amount along with the next donation date. Once done, select 'Update Recurring Donation'.

How do I stop my recurring donation?

Your recurring donation will be charged on the day you set up the recurring donation. If you would like to cancel your scheduled recurring date, please follow the steps below.

Step 1: Login to your B Loved account: Click Here to Login
Step 2: Click on the 'Donations' tab on the left.

Step 3: Select 'Recurring Credit Card Donations' then select on 'Cancel' for the child which you would like to end donations for.

Step 4: Once you click 'Cancel' a popup will appear confirming that you would like to cancel. Click 'OK' to proceed.

How can I get a receipt for my donations?

After your donation has been processed (for both recurring donations and one-time donations) a receipt will be emailed to the email address you signed up or logged in with. If you do not receive the receipt, please check your junk/trash folder.
If you still do not see it come through, email help@purecharity.com for assistance.

Can I mail a check to B Loved?

If you are interested in mailing a check donation to B Loved Ethiopia this can be done for one-time donations. Please mail all checks to:

B Loved Ethiopia
6608 Bryant Irvin Road
Fort Worth, TX, 76132

Why Ethiopia and not here?

We believe God calls people from all over the world to different parts of the world. We were called to Ethiopia and this is where we will be until God says otherwise. "But you will receive power when the Holy Spirit comes on you, and you will be My witnesses in Jerusalem, and in all Judea and Samaria, and to the ends of the earth." Acts 1:8

Will I get updates?

Yes. You will be kept up-to-date at least twice a month and you can reach out as often as you like for more information.

Can I communicate with our kid?

Yes. Our current process allows you to send and receive letters at least once a year but we are working on a system to be able to communicate up to three times a year.

Can I mail gifts to the kids?

It is very expensive to send gifts in-country and the kids wouldn’t know what to do with it. The best way to stay in touch is through the letters we send. You can also bring gifts with you when you travel to see them.

What does a sponsorship per child cover?

The sponsorship covers the expenses of the house they live in, including the house mom, house aunt, food, clothing, and school.

Can I visit Ethiopia with your team?

We currently partner with HighRidge Church, taking two trips a year to visit B Loved in Ethiopia. We are working on future sponsorship specific trips.

How many in-country staff do you have?

Currently, we have a project director, nurse, social worker, 7 moms, 7 aunts, driver, 2 security guards, finance manager, and one head office in Soto. In Addis, there are three staff; a director, finance manager and trip coordinator.

How many local staff do you have?

There is no staff paid by B Loved Foundation. Our founders cover a marketing company and a number of volunteers oversee the US office.

What kind of kids do you take care of?

Double orphaned kids who have no surviving relatives that the government has deemed unadoptable.

Why can't these kids be adopted?

Domestic adoption has only been around five years and most people want infants or babies under the age of 1 year. The government has stated any children over 2 years old are deemed unadoptable.

Where does the money I donate go?

100% donations go to support the mission of providing homes to orphaned children in Ethiopia. Nothing is used here in the USA.

What are the long-term plans for the kids?

We want to provide a college education or vocational training so the children will be able to take care of themselves as well as make an impact in the world. They will always have the support of a family and community they can return to.

What separates you from other orphanages?

We aren’t an orphanage. We create families through small group homes with a mother and father figure. The kids stay in their community and with their created family with brothers and sisters.

What separates you from organizations like World Vision or Compassion?

All donations go to the kids. We are in one area of one country and we are making an impact in one kid at a time.